Privacy Policy
Frooti ("we", "us", or "our") is operated by Manu Martin Inc DBA Aumtrix, a Delaware corporation. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our platform at frooti.co and related services.
1. Information We Collect
We collect information you provide directly to us, including:
- Account registration data (name, email, company name, password)
- Billing information (processed securely via Stripe or Razorpay — we do not store card details)
- Chat conversations processed through our AI widget on your behalf
- Usage data and analytics related to your use of our plugins
- Support communications you send us
We also collect certain information automatically, including IP addresses, browser type, pages visited and time spent on our platform — used solely to improve our services.
2. How We Use Your Information
- To provide, operate and improve our platform and plugins
- To process transactions and send billing receipts
- To send service-related communications (product updates, security alerts)
- To respond to your support requests
- To detect and prevent fraud or abuse
- To comply with applicable legal obligations
We do not sell your personal data to third parties.
3. Data Storage and Security
Your data is stored on servers located in Helsinki, Finland (EU). We implement industry-standard technical and organisational measures to protect your information, including encryption in transit and at rest, access controls and regular security audits.
4. Data Sharing
We share data only with:
- Payment processors (Stripe, Razorpay) for billing
- Email providers for transactional emails
- Law enforcement when required by law
We do not share your data with advertisers, data brokers or analytics companies.
5. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at support@aumtrix.com. We will respond within 30 days.
6. Cookies
We use essential cookies required for platform functionality (session management, authentication). We do not use advertising or tracking cookies. You can disable cookies in your browser settings; note this may affect platform functionality.
7. Data Retention
We retain your account data for as long as your account is active. Upon account deletion, we permanently delete your data within 30 days, except where retention is required by law.
8. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on our platform at least 14 days before the change takes effect.
10. Contact Us
For privacy-related questions or requests:
Email: support@aumtrix.com
Company: Manu Martin Inc DBA Aumtrix, Delaware, USA